SaaS provider Eagle Eye hired us to produce a series of videos to assist with onboarding new users of their Promote platform.
The Promote platform is a specialist service used by grocery suppliers for inserting special offers and discount codes into supermarket barcode systems.
We scripted videos with clear explanations, walking users through the basics of navigating and using the platform, as well as detailing use-case scenarios for particular functions which may not have been immediately obvious to new users.
Eagle Eye reported that the videos were a great success, increasing the speed and level of uptake of the platform among new users.
Eagle Eye described Reedsmore as, “a very professional organisation with vast knowledge and experience. Their attention to detail is good and we are very pleased with the end result.”