What Are Tutorial Videos?
Tutorial videos - also known as walkthrough videos or how-to videos - guide the viewer step-by-step through a process to complete a particular task.
Software / SaaS providers.
Onboarding clients and staff.
Reduce customer service calls. People prefer to find a solution themselves than have to dial or email a helpdesk.
Save time. Reduce working hours spent repeatedly addressing the same issues.
Gain customers. People are happier to make a purchase if they can see a support system in place before they buy.
Retain customers. Happier customers = repeat customers.